In the CRM context, An Account is an organization/company which you have a relation with. These accounts you have relation with, might be a vendor, a partner or your client. A Contact, on the other hand, is an individual who has purchased your product or service or a company representative responsible for purchasing or negotiating deals with your organization. In Flexie CRM, you can easily add multiple contacts to an account. To see how, take a look at the video below.